Your amazon.com order cannot be shipped - amazon account locked

[sophialuth43]

I have same problem with my amazon account. Can you help me?

[Modee]

Yes, please send me a PM if you seek tech support. Thanks!

[Alci Polanco]

Greetings Modee, I’m have a big problem to unlock my Amazon account. I will send a PM for a solution to unlock my account. Thank you

[JoD]

I am having the same issue - would be really grateful if you can help me. I will send a PM.

[henhey]

hi modee, i got email from account specialist my account is locked, i already PM you,, please reply,

thanks

[giorgi.mm]

Sent you PM please answer.

[huyanh173]

I have the same problems, please pm me

[thienma545]

Modee, my account was locked. I already pm you. Please help me. Thank you very much.

[Depneuma]

Please help me. I received a similar message from Amazon, and I really need to make this order asap. Please respond, thanks.

[teamwave]

I need your help with my on-hold amazon account, I have sent you PM.

[Modee]

You must send me a PM if you seek tech support.

[jackzom]

hey modee please pm me - have a locked amazon account.

[Modee]

I did respond. Thanks!

[scarcraft]

Hi Modee. I've also PMed you about a similar issue. They've locked my prime account of 10+ years, and haven't given me a reason why. They requested billing details, which I gave them, and they stopped responding. The only thing unusual (if even) I have about my account is I mostly use amazon gift cards I buy at grocery stores to pay for my purchases.


Hello,

After a review of your details, we have determined it necessary to close your Amazon.com account. Any pending orders have been canceled.

We may not reply to further emails about this issue.

Sincerely,

Account Specialist
Amazon.com
Amazon.com

[Maksim Zhigunov]

Hi Modee. I have asked you for your help in Amazon`s suspenison writing you PM.




Hello,

There was a problem confirming your payment information. To prevent potential misuse of your payment card, we have placed your orders on hold and locked your account. You will not be able to place orders until we verify your information.

To resolve this issue, we need to verify a recent statement for your visa ending in 93. To upload your statement to our secure document portal, log in to your Amazon.co.uk account on a browser and follow the instructions.

The following information must be clearly displayed on the statement:
-- Your name and billing address.
-- The last 4 digits of the card number. For your protection, make sure that only the last 4 digits are displayed.

We will review your statement and respond within 24 hours and will cancel all open orders if this remains unresolved in the next 72 hours. To protect your information, we cannot accept documents via email and restrict access to your statement to a team of account specialists. Our Customer Service team can confirm that we sent this email, but they cannot view your statement or share more information about this issue.

We are sorry for any inconvenience this may have caused.

We ask that you not open new accounts because any new order that you place may be delayed.

Sincerely,

Account Specialist