So im fairly new to amazon , i dont know why i thought it was a trusted service to use especially after seeing these many people have these kind of issues caused by the stupid system
anyways i placed my first order using my mothers credit card to buy a laptop and ship it to me in another country . As it turns out i get a stupid email telling me my order cannot be processed and to reply the email with the details , and so i do , and their pathetic service takes two days to get back to me and says my details couldnt be verified and so im locke out of the account
to access the account i need to log in and go to their secure document portal and submit a recent billing statement of the card , cool , the question is , how retarded can amazon be? How tf can i log in if ky account is locked ? Funnily enough i can still access the mobile app version , browse stuff on my app , change info etc but anywhere else i cant login , cant find the portal on the mobile app
Modee can you please help me with this , its disappointing how bad amazon is at customer care
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