Your amazon.com order cannot be shipped - amazon account locked

[Modee]

You must send me a PM if you want tech support on this issue. If you have been trying for one month, you definitely need help.

[Bogy Wirya]

I have been pay to my bank, but my account still locked. I have been waiting it for 1 month.

We could not confirm your information because your document Illegible. You will not be able to place orders with us until we confirm your information.

To resolve this issue, we need to verify a recent statement for your mastercard ending in **. To upload your statement to our secure document portal, log in to your account and follow the instructions.

The following information must be clearly displayed on the statement:
-- Your name and billing address.
-- The last 4 digits of the card number. For your protection, make sure that only the last 4 digits are displayed.

We will review your statement and respond within 24 hours. To protect your information, we restrict access to your statement to a team of account specialists. Our Customer Service team can confirm that we sent this email, but they cannot view your statement or share more information about this issue.

We are sorry for any inconvenience this may have caused.

We ask that you not open new accounts because any new order that you place may be delayed.


Sincerely,

Account Specialist
Amazon.com

[Modee]

You must PM me for tech support.

[cara12]

Hi,

I have the same problem

Hello,


There was a problem confirming your payment information. To prevent potential misuse of your payment card, we have placed your orders on hold and locked your account. You will not be able to place orders until we verify your information.

Can you help please?

[Modee]

PM me for tech support.

[Thiri Su]

I have the same problem! Constantly get e-mails Your Amazon.com order cannot be shipped. Can you help me??

I have also the same problem now in my amazon.com account. My amazon account is being locked and my master card is hold. This problem is being already about 10 days and I am not what to do. My master card is also hold and my money in the master card are gone. Someone please help me with these case. I need a help.

[Juliekarim]

Hi Modee, can you msg me pls. Need your services and help. Also ive msgd you on fb. Thanks

[Modee]

You must send me a PM if you seek tech support.

[keinz053]

Hi
I and my friends use Amazon for business
We have tonnes if account with same issue
Account closed due to invalid gifts card
I personally have at least 5 of these accounts
Will be glad if you can help out
looking forward to your response
Thanks

[mavinc]

Hello Modee,

please your help too. i got the below email from amzon i have sent you a pm

**
Hello,

We have closed your account and canceled all outstanding orders.


We took these actions because you have submitted invalid gift cards as payment for Amazon.com orders.


Sincerely,

Account Specialist
Amazon.com


**

[BMIKaSing]

Hello Modee, I urgently need your help if possible. I have first received this:

Hello,

You are unable to access your account or place orders with us until you confirm details related to your payment method.

Please send the receipt for the purchase of the Amazon Gift Card used to place the order XXXXXXX to our secured fax line. Make sure this document shows your name, phone number, and email address. If you did not buy the gift card, we request you to get in touch with the original purchaser to provide the gift card receipt.

You can find our fax number on the Amazon.com Help page: Amazon.com Help:

Please expect a response from us within 24 hours of sending your fax.

We may suspend or close any new accounts opened to avoid this process.

Sincerely,
Account Specialist
Amazon.com

------

After faxing them the Receipts, they responded with this:

Hello,

We have closed your Amazon.com account and canceled all of your open orders. Any new accounts you open will be closed.

We took these actions because you have submitted invalid credit cards as payment for Amazon.com orders.

Sincerely,

Account Specialist

-----

At the moment, I feel so helpless. No matter what i sent them, they would respond with robotic messages that states the same thing. Please help. Thank you in advance.

[Modee]

Send me a PM.

[s980336]

Hello Modee, I received this email from Amazon
Hello,

There was a problem confirming your payment information. To prevent potential misuse of your payment card, we have placed your orders on hold and locked your account. You will not be able to place orders until we verify your information.

To resolve this issue, we need to verify a recent statement for your visa ending in 52. To upload your statement to our secure document portal, log in to your account and follow the instructions.

The following information must be clearly displayed on the statement:
-- Your name and billing address.
-- The last 4 digits of the card number. For your protection, make sure that only the last 4 digits are displayed.

We will review your statement and respond within 24 hours. To protect your information, we restrict access to your statement to a team of account specialists. Our Customer Service team can confirm that we sent this email, but they cannot view your statement or share more information about this issue.

We are sorry for any inconvenience this may have caused.

We ask that you not open new accounts because any new order that you place may be delayed.

Sincerely,

Account Specialist

how to fix this problem and get back my account thanks

[kyaw aung khant]

I have the same issue,please help me

[Modee]

Send me a PM.