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Please check pm Modee. .I need help
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Please I'm having thesame problem with this messages from Amazon.com
"Hello,
There was a problem processing your order. You will not be able to access your account or place orders with us until we confirm your information.
You can help us resolve this issue by replying to this message with the billing name, address, and phone number registered to your card. Please reply from the email address registered to your Amazon.com account.
Once we have this information, we will reply within 12-24 hours.
If needed, update your information with the card issuer.
For your security, we restrict access to your billing details to a team of account specialists. Our Customer Service team cannot access these details or provide you with more information on this issue. They can only verify that we sent this request.
We ask that you not open new accounts as any order you place may be delayed, and your customer experience may be adversely affected.
Sincerely,
Amazon.com
Amazon.com"
please help me
Comment
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Hey! This is the message I get from Amazon I haven’t been able to make any orders since several years. When I try to login I got a message that my account is locked and when I ask why I get this message. I don’t even have a Visa card I only have 2 Mastercards it’s was many years the bank switched to MasterCard so how can I prove my billing card. Is there any one who know how to solve this?
Best regards
Anders
Hello,
You will not be able to access your account or place orders with us until we confirm your billing details for your visa ending in 03.
At your earliest convenience, please send the information below to our secure fax line:
-- A copy of your statement for the payment card that you used, including the billing address
-- The last two digits of the payment card
-- Your name, phone number, and email address
You can find our fax number on the Amazon.co.uk Help page:
http://www.amazon.co.uk/faxrequests
We will convert your fax to a secure electronic image.
To protect your information, we restrict access to your billing details to a team of account specialists. Our Customer Service team can confirm that we sent this email, but they cannot view your fax or share more information about this matter.
If you do not have access to a fax machine, you may send your information via post to the following address:
C/O Address Verification
Amazon UK Services Ltd, 4th floor
Beaufort House,
15 St. Botolph Street,
Aldgate, London EC3A 7DT
United KingdomComment
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Yes, I can and do help people get their Amazon accounts reinstated.
I don't bother my clients to post testimonials, but here are some who have posted testimonials:
Amazon account reinstated
- Free EBAY, PayPal, Business and Law Forums - Ebay Suspension, PayPal Limited
Your amazon.com order cannot be shipped - amazon account locked - Free EBAY, PayPal, Business and Law Forums - Ebay Suspension, PayPal Limited
Your amazon.com order cannot be shipped - amazon account locked - Free EBAY, PayPal, Business and Law Forums - Ebay Suspension, PayPal Limited
Your amazon.com order cannot be shipped - amazon account locked - Free EBAY, PayPal, Business and Law Forums - Ebay Suspension, PayPal Limited
Your amazon.com order cannot be shipped - amazon account locked - Free EBAY, PayPal, Business and Law Forums - Ebay Suspension, PayPal Limited
Your amazon.com order cannot be shipped - amazon account locked - Free EBAY, PayPal, Business and Law Forums - Ebay Suspension, PayPal Limited
Your amazon.com order cannot be shipped - amazon account locked - Free EBAY, PayPal, Business and Law Forums - Ebay Suspension, PayPal Limited
Your amazon.com order cannot be shipped - amazon account locked - Free EBAY, PayPal, Business and Law Forums - Ebay Suspension, PayPal Limited
Your amazon.com order cannot be shipped - amazon account locked - Free EBAY, PayPal, Business and Law Forums - Ebay Suspension, PayPal Limited
Your amazon.com order cannot be shipped - amazon account locked - Free EBAY, PayPal, Business and Law Forums - Ebay Suspension, PayPal Limited
Your amazon.com order cannot be shipped - amazon account locked - Free EBAY, PayPal, Business and Law Forums - Ebay Suspension, PayPal Limited
Comment
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Pm sent Modee. Please help!Comment
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Modee guided me to recover both my locked amazon account and also to recover the gift card funds that were locked in there. Thank you Modee!
Attached FilesComment
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What about this version of the email? Help please
Hello,
We encountered an issue with your account, and have removed your access to this account because the card issuer has refused to confirm your name and billing address for your visa ending in 20. You will not be able to access your account, use any active Prime benefits or place orders with us until we verify your information.
To resolve this issue, please allow the card issuer to grant our request, or send the information below to our secure fax line:
-- A copy of your statement for the payment card used, including the billing address
-- The last two digits of the payment card
-- Your name, phone number, and email address
You can find our fax number on the Amazon.com Help page:
https://www.amazon.com/help/addressverification
We will convert your fax to a secure electronic image. To protect your information, we restrict access to your billing details to a team of account specialists.
Our Customer Service team can confirm that we sent this email, but they cannot view your fax or share more information about this issue.
You can expect a response from us within 24 hours of sending your fax.
If you would like us to confirm your information with the card issuer, reply to this email after you have arranged for them to grant our request.
In the meantime, please do not open new accounts because any new order that you place may be delayed. We are sorry for any inconvenience this may have caused.
Sincerely.Comment
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hi , I have the same problem as stated by you. Sending you a pm nowComment
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PM'ing you regarding this as well. Thanks.Comment
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Please help me....
Hello,
There was a problem processing your order. You will not be able to access your account or place orders with us until we confirm your information.
You can help us resolve this issue by replying to this message with the billing name, address, and phone number registered to your card. Please reply from the email address registered to your Amazon.com account.
Once we have this information, we will reply within 12-24 hours.
If needed, update your information with the card issuer.Comment
Comment