Your amazon.com order cannot be shipped - amazon account locked

[kruzbeatz]

Hello,

You are unable to access your account or place orders with us until you confirm details related to your payment method.

Please send the receipt for the purchase of the Amazon Gift Card used to place the order 113-8757090-3572259 to our secure fax line. Make sure this document shows your name, phone number, and email address. If you did not buy the gift card, we request you to get in touch with the original purchaser to provide the gift card receipt.

You can find our fax number on the Amazon.com Help page: https://www.amazon.com/help/addressverification

Please expect a response from us within 24 hours of sending your fax.

We may suspend or close any new accounts opened to avoid this process.

Sincerely,
Account Specialist
Amazon.com

THIS IS THE MESSAGE I GOT TOO AND I DON'T HAVE MOST OF THE RECEIPTS TO THE GIFTCARD I LOADED ON MY ACCOUNT. DOES ANYONE KNOW HOW TO GO ABOUT THIS. IT IS REALLY SCARY

[Satya Singh]

Hello,

You are unable to access your account or place orders with us until you confirm details related to your payment method.

Please send the receipt for the purchase of the Amazon Gift Card used to place the order 111-5256366-3877063 to our secure fax line. Make sure this document shows your name, phone number, and email address. If you did not buy the gift card, we request you to get in touch with the original purchaser to provide the gift card receipt.

You can find our fax number on the Amazon.com Help page: https://www.amazon.com/help/addressverification

Please expect a response from us within 24 hours of sending your fax.

We may suspend or close any new accounts opened to avoid this process.

Sincerely,
Account Specialist
Amazon.com

I got above message please help to solve this.

[Modee]

I did respond to all your private messages (PMs). Thanks!

[dezz]

I'm having this problem as well, can you help me please?

[Am66]

Please could you PM regarding this address verification problem.

Thanks

[vix25]

Hi, I'm having the problem with the third version of the email. Could help me?

[sivan2k]

Hi, I keep getting the same email says my uploaded statement is illegible.
Can you help me with that? I don't mind pay for your work / help of course.
Could PM me or email?

thank you

[Zekefye]

Hello I just ran into this problem this morning. I need help please pm me thank you

[AlexZhang]

Hi, I'm having the problem with the third version of the email. Could help me?

[donpizzle]

Modee I got this message..

Hello,

You are unable to access your account or place orders with us until you confirm details related to your payment method.

Please send the receipt for the purchase of the Amazon Gift Card used to place the order 111-2313074-9109022 to our secure fax line. Make sure this document shows your name, phone number, and email address. If you did not buy the gift card, we request you to get in touch with the original purchaser to provide the gift card receipt.

You can find our fax number on the Amazon.com Help page: Amazon.com Help:

Please expect a response from us within 24 hours of sending your fax.

We may suspend or close any new accounts opened to avoid this process.

Sincerely,
Account Specialist
Amazon.com

THIS IS THE MESSAGE I GOT TOO AND I DON'T HAVE MOST OF THE RECEIPTS TO THE GIFTCARD I LOADED ON MY ACCOUNT. DOES ANYONE KNOW HOW TO GO ABOUT THIS?

[Modee]

Send me a private message (PM).

[Terminator786]

Hi I'm having issues with amazon to, have uploaded a bank statement multiple times but keep getting similar messages back. Tia

Hello,

We could not confirm your information because your document is unclear and there was no billing statement nor recent transactions of the card used and it should be without any password protection. You will not be able to place orders with us until we confirm your information.

To resolve this issue, we need to verify a recent statement for your VISA ending in . To upload your statement to our secure document portal, log in to your account and follow the instructions.

The following information must be clearly displayed on the statement:
-- Your name and billing address.
-- The last 4 digits of the card number. For your protection, make sure that only the last 4 digits are displayed.

We will review your statement and respond within 24 hours. To protect your information, we restrict access to your statement to a team of account specialists. Our Customer Service team can confirm that we sent this email, but they cannot view your statement or share more information about this issue.

We are sorry for any inconvenience this may have caused.

We ask that you not open new accounts because any new order that you place may be delayed.

Sincerely,

Account Specialist
Amazon.co.uk

[faded]

Hi I am getting this error, please help:

Hello,

There was a problem confirming your payment information. To prevent potential misuse of your payment card, we have placed your orders on hold and locked your account. You will not be able to place orders until we verify your information. To resolve this issue, we need to verify a recent statement for your MASTER CARD ending in 00. To upload your statement to our secure document portal, log in to your account and follow the instructions.

The following information must be clearly displayed on the statement:

-- Your name and billing address.
-- The last 4 digits of the card number.

For your protection, make sure that only the last 4 digits are displayed. We will review your statement and respond within 24 hours. To protect your information, we restrict access to your statement to a team of account specialists. Our Customer Service team can confirm that we sent this email, but they cannot view your statement or share more information about this issue. We are sorry for any inconvenience this may have caused.

We ask that you not open new accounts because any new order that you place may be delayed.

Sincerely,
Account Specialist

[ibrahimdogan]

Hi,

I have ordered a product from amazon 2 days ago but before that my bank changed my credit card so I had to update my credit card number on amazon.com account. Then, i ordered the product. And yesterday, I got the email below;

*********************************
Hello,

There was a problem confirming your payment information. To prevent potential misuse of your payment card, we have placed your orders on hold and locked your account. You will not be able to place orders until we verify your information.

To resolve this issue, we need to verify a recent statement for your visa ending in 23. To upload your statement to our secure document portal, log in to your account and follow the instructions.

The following information must be clearly displayed on the statement:
-- Your name and billing address.
-- The last 4 digits of the card number. For your protection, make sure that only the last 4 digits are displayed.

We will review your statement and respond within 24 hours. To protect your information, we restrict access to your statement to a team of account specialists. Our Customer Service team can confirm that we sent this email, but they cannot view your statement or share more information about this issue.

We are sorry for any inconvenience this may have caused.

We ask that you not open new accounts because any new order that you place may be delayed.

Sincerely,

Account Specialist
*********************************


Then I uploaded the asked credit card statement from the amazon document portal, I done it several times since every time below email is sent to me:

*********************************
Hello,

We could not confirm your information because your document blurred doc. You will not be able to place orders with us until we confirm your information.

To resolve this issue, we need to verify a recent statement for your visa ending in 23. To upload your statement to our secure document portal, log in to your account and follow the instructions.

The following information must be clearly displayed on the statement:
-- Your name and billing address.
-- The last 4 digits of the card number. For your protection, make sure that only the last 4 digits are displayed.

We will review your statement and respond within 24 hours. To protect your information, we restrict access to your statement to a team of account specialists. Our Customer Service team can confirm that we sent this email, but they cannot view your statement or share more information about this issue.

We are sorry for any inconvenience this may have caused.

We ask that you not open new accounts because any new order that you place may be delayed.


Sincerely,

Account Specialist
*********************************

I tried several times from several different laptops but the result is the same.
Could you please help me about that to unlock account again?
thanks,

Best Regards,
Ibrahim Dogan

[shiziddqq]

Modee, have messaged you on this. Hoping for you to get back to me on this at your earliest convenience.

[Modee]

Hello, all PMs have been responded to.