As anyone in California knows, Washington Mutual was bought out by Chase, and over the last year or so WAMU branches have gradually been switching over to the Chase name.
I made a cash deposit on Friday, October 23rd, at a Chase branch in California, and while it showed up over the weekend on my online banking, by today it had disappeared!
Luckily I still had the deposit receipt from the teller. I had to call my branch, the branch where I made the deposit, and FAX the slip over. They are giving me a temporary credit while they research the matter.
Supposedly the issue is that Friday was the day that WAMU's computers were officially switching over to Chase, and problems were rampant. I wish that sort of thing had happened on New Year's 1999, and my casino markers at that time had as well "fallen through the cracks." Oh vell.
I made a cash deposit on Friday, October 23rd, at a Chase branch in California, and while it showed up over the weekend on my online banking, by today it had disappeared!
Luckily I still had the deposit receipt from the teller. I had to call my branch, the branch where I made the deposit, and FAX the slip over. They are giving me a temporary credit while they research the matter.
Supposedly the issue is that Friday was the day that WAMU's computers were officially switching over to Chase, and problems were rampant. I wish that sort of thing had happened on New Year's 1999, and my casino markers at that time had as well "fallen through the cracks." Oh vell.
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