please could you help with a suspended ebay acount due to low seller ratings while away thank you

[charliegirl]

Hi Modee please could you help with a suspended ebay account. I have been on ebay since 2007, I have 6500 feedback and only 1 negative feedback, due to a burgalry at my house in oct last year I was advised not to set my holiday settings when I was away next by the police, so when I went away at the end of march I received 6 low detailed seller ratings due to my holiday settings not being set, I have explained all this to ebay but am not getting any were please can you help many thanks Charlie girl

[Modee]

Hi charliegirl I sent you a private message.