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Hello modee, great site.
I had an audiobook (CDs only, no box) which I listed on eBay the other day which had been used and abused for several months. I made it clear that they had been used for several months although they still played. After someone bought it and I packaged the CDs, I noticed that some of the CDs had scatches on them. I tried to play the CDs but they skipped. Others would not even play. When I first purchased the audiobook I remembered that I had ripped the entire audiobook to my computer for backup and so I wouldn't have to keep switching the CDs from my computer to my car's CD changer and vise versa.
So, to try to satisfy the buyer, I offered to send the buyer a "digital" version of the audiobook directly through e-mail as kind of a good faith "alternative." This digital version was practically the same in every sense but instead of audio on physical CDs, it was audio in it's purest form: as MP3 audio files. The buyer would technically not be losing anything because the meat of the audiobook is the audio itself which is what I wanted to send him. I didn't even have the box and I made it clear.
So I offered this to the buyer and he accuses me of "bait-and-switch fraud" (I didn't even know what that was), and then later threatens to report me. I gave him a full refund and have not heard of him since. The buyer seemed like one of these people with a bold authority-mentality, like if he was part of some internet police squad or something, so I would not be surprised if he actually did report me. My question is, is this really bait-and-switch fraud and can I really get in trouble for this?
I had an audiobook (CDs only, no box) which I listed on eBay the other day which had been used and abused for several months. I made it clear that they had been used for several months although they still played. After someone bought it and I packaged the CDs, I noticed that some of the CDs had scatches on them. I tried to play the CDs but they skipped. Others would not even play. When I first purchased the audiobook I remembered that I had ripped the entire audiobook to my computer for backup and so I wouldn't have to keep switching the CDs from my computer to my car's CD changer and vise versa.
So, to try to satisfy the buyer, I offered to send the buyer a "digital" version of the audiobook directly through e-mail as kind of a good faith "alternative." This digital version was practically the same in every sense but instead of audio on physical CDs, it was audio in it's purest form: as MP3 audio files. The buyer would technically not be losing anything because the meat of the audiobook is the audio itself which is what I wanted to send him. I didn't even have the box and I made it clear.
So I offered this to the buyer and he accuses me of "bait-and-switch fraud" (I didn't even know what that was), and then later threatens to report me. I gave him a full refund and have not heard of him since. The buyer seemed like one of these people with a bold authority-mentality, like if he was part of some internet police squad or something, so I would not be surprised if he actually did report me. My question is, is this really bait-and-switch fraud and can I really get in trouble for this?
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