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EBAY's billing system goes on TILT if a negative balance is owed

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  • EBAY's billing system goes on TILT if a negative balance is owed

    One of my tech support clients got one of those:

    Action Required -- Credit/Debit Card Payment Declined

    emails from EBAY, telling him that on his EBAY account his credit card had declined.

    But...guess what...this EBAYer had OVERpaid his fees, so that a negative balance is due.

    He looked at his credit card statement, and it showed a decline for the full amount due, when not only was that amount not due, he had a credit balance on his EBAY fees account and owed nothing.

    Just another example of where EBAY's left hand has no idea what the right is doing....
    Please read the forum rules before you post.

    And if you need extra help:
    Modee Tech Support
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